September 7, 2022

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Webinar: How Rip Curl Drives The Ultimate Customer Experience

Written by:
Guy Rochford
Last updated:
January 19, 2026
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Customers who have a positive experience are 140% more likely to spend—and strong loyalty turns customers into evangelists with a lifetime value 4-6x higher than that of detractors - Bain & Company.


Every touchpoint a customer has with your brand is an opportunity for you to leave a lasting impression and promote retention and brand loyalty, the most valuable assets you can have.

Watch our conversation on driving the ultimate customer experience. Hear from the retail industry’s top data, loyalty, personalisation, and eCommerce experts, including panelist Daniel McIean, eCommerce Manager at Rip Curl, one of the world’s most recognised and trusted brands.

To learn more about how Lexer can help you create remarkable customer experiences, schedule a demo using the calendar below!

Get more from your customer data today
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Guy Rochford
Product Marketing
Two decades of marketing and customer analytics — working with customer-obsessed retailers, from Sydney to Silicon Valley. At Lexer since 2016, Guy is focused on go-to-market strategy and helping retailers turn insights into revenue. What else? ’80s movies, 49ers football, and #scorigami!