Playbooks & Guides
We're obsessed with learning the latest and greatest across customer data, retail, marketing technology, and more. Since we're the sharing type, here's a dedicated collection of our recent research and insights ready for your use. From our playbooks, that deep dive into a current industry hot topics, to our cheatsheets, serving up short and sharp lessons, scroll on to view a full list of educational resources below.
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Playbooks
![](https://cdn.prod.website-files.com/623a29532ccf51baab98942f/64c1ca2cb5f6fb8da5dab818_Playbook%20-%20Bricks%2C%20Mortar%2C%20and%20Data.png)
How to use omnichannel data pre, during, and post in-store visits
![](https://cdn.prod.website-files.com/623a29532ccf51baab98942f/6487f01eab45e3f7ec514fad_Cheatsheet%20-%2017%20stats%20about%20customer%20loyalty%20and%20CX.png)
17 must-know stats about customer loyalty and CX
![](https://cdn.prod.website-files.com/623a29532ccf51baab98942f/6417e9165aac65f591a4283b_Cheatsheet%20-%20How%20to%20build%20customer%20loyalty.png)
How to build customer loyalty
![](https://cdn.prod.website-files.com/623a29532ccf51baab98942f/64126869b93ece724d237b77_PPlaybook%20-%20How%20to%20increase%20engagement%20using%20customer%20profiles%20in%20a%20CDXP%20-%20ebook%20and%20guides.png)
How to increase engagement using customer profiles in a CDXP
![](https://cdn.prod.website-files.com/623a29532ccf51baab98942f/6417eb9e3c41856b703f125c_Best%20Practice%20-%207%20retail%20strategies%20to%20maximize%202022%20holiday%20sales.png)
7 retail strategies to maximize 2022 holiday sales
![](https://cdn.prod.website-files.com/623a29532ccf51baab98942f/6412667546fc43687028c176_Guidebook_%20How%20customer-centric%20are%20you__%20-%20ebook%20and%20guides%20(2).png)
How customer-centric are you?
![](https://cdn.prod.website-files.com/623a29532ccf51baab98942f/64126cd0e2ab315732e071fe_Playbook%20-%20How%20a%20CDXP%20can%20solve%20your%20missing%20cookie%20problem%20with%20first-party%20data.png)
How a CDXP can solve your missing cookie problem with first-party data
![](https://cdn.prod.website-files.com/623a29532ccf51baab98942f/64126da2e2ab31abaae08486_Playbook%20-%20How%20a%20CDXP%20helps%20brands%20drive%20replenishment_%20-%20ebook%20and%20guides.png)
How a CDXP helps brands drive replenishment
![](https://cdn.prod.website-files.com/623a29532ccf51baab98942f/6412677a63584330701c5d0c_Playbook%20-%20How%20to%20create%20high-impact%20customer%20segments%20that%20generate%20revenue%20growth.png)