When this Policy applies to you
- If you are our client, please also check the written terms of agreement between us: they may contain further details on how we collect and process your data
- You should not use our services if you are under 18 years old
You may also be subject to third party privacy terms
We do not take any responsibility for informing you of, or policing your compliance with any Third Party terms.
When and how we collect data
Here’s when and how we do this:
Types of data we collect
Logs, usage, and support data
Content from your use of the services or website
Surveys, events, and marketing information
Applying for employment
Browsing our websites or making an online purchase
What we don’t collect
How and why we use your data
Keeping Lexer running
Marketing Purposes (with your consent)
Where we send your information
When we send your information across borders, we take steps to protect your information, and we try to only send your information to countries that have strong data protection laws.
Transfers outside of Europe, UK and Switzerland
If you are in Europe, the UK, or Switzerland, your personal information is transferred to our processing regions, being Australia or the United States (as requested by our client by contract). This information is protected by contractual commitments that are comparable to those provided in Standard Contractual Clauses.
Finally, while we do what we can to protect your information, we may at times be legally required to disclose your personal information (for example, if we receive a valid court order).
Your privacy choices and rights
You can choose not to provide us with personal data
You can turn off cookies in your browser by changing its settings
You can ask us not to use your data for marketing
You have the right to access information we hold about you
You have the right to correct any inaccurate personal data about you
You can object to us using your data for profiling you or making automated decisions about you
You have the right to port your data to another service
You have the right to be ‘forgotten’ by us
You have the right to lodge a complaint regarding our use of your data
How secure is the data we collect?
We have physical, electronic, and managerial procedures to safeguard and secure the information we collect.
You can see more information about our security measures and policies here.
Where do we store the data?
The personal data we collect is processed in Australia and the United States and in any data processing facilities operated by the third parties identified below.
How long do we store your data?
For personal data processed by Lexer on behalf of our clients, we will delete your personal data within 30 days of our client terminating its services with us, or as agreed with our client by contract.
For personal data which we collect directly from you (via our websites, chat functions or potential job applicants), we will delete this personal data on request by you, or otherwise hold it only for so long as is required for our legitimate interest, or for the period necessary to comply with our legal obligations to store specific types of records or information.
Third parties who process your data
We often use third parties to help host our services, communicate with clients, power our emails etc. We partner with third parties who are some of the best in their field at what they do.
California residents: “Shine the Light” law
California Civil Code Section 1798.83, also known as “Shine The Light” law, permits California residents to annually request information regarding the disclosure of your Personal Information (if any) to third parties for the third parties’ direct marketing purposes in the preceding calendar year. To make such a request of Lexer, please send an email to email@example.com (you must be able to verify your identity).
Please note that any requests in respect of Personal Information held on behalf of Lexer’s clients should be directed to Lexer’s client in the first instance.