May 18, 2016
Celebrating Data Rockstars
One of our largest clients has won a very special social media gong.Today
One of our largest clients has been recognized as the airline of choice by Australian social media users.
In the month of August, they not only received the most social media feedback but also attracted the highest proportion of positive comments.
Think our client is a Data Rockstar, and we’re excited that everyone else does too!
Harness the power of customer intelligence platforms and retail data solutions to create amazing customer service experiences with their audience to improve customer lifetime value and customer retention metrics across the board.
Use aerial views of social media activity to implement the best possible resourcing arrangement to respond to growing volumes of conversation.
Tag, triage and respond to customer queries, squeals from superfans heckles from haters. They use Lexer! — The customer data platform (CDP) helping brands take advantage of the opportunity that big data in retail provides.
And, when the mic drops, review the stories being told about their brands online, and the role the team is playing in shaping these stories.
We are excited to be the retail data analytics solution helping our clients manage their relationships with customers online, each day and night.
To find out how to join our legion of Data Rockstars, book a demo.