CUSTOMER DATA ACQUISITION

Find more of your best customers

Lexi shows which first purchases, channels and campaigns bring in repeat buyers, then builds the lookalike audience and sends it to your ad platforms.
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How marketers acquire better customers with Lexi

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Find out what your best customers have in common

Before you brief a new campaign, ask Lexi who's worth finding more of. It looks across your full customer record, online and in-store, so the answer reflects lifetime value and margin beyond the first order.

  • "What do my top 20% of customers by lifetime value have in common?"
  • "Which first-purchase products lead to a second order?"
  • "Which products bring in customers who buy at full price?"
  • "Where do my highest-value customers live?"

Build lookalike audiences from real buying behaviour

Once you know who to find, Lexi builds the seed audience and pushes it to Meta, Google and TikTok in the same conversation. You approve it before it goes live.

  • "Build a seed audience of repeat full-price buyers for a Meta lookalike."
  • "Exclude anyone who bought in the last 30 days."
  • "Send it to Meta and Google Ads."

The audience updates as customers move in and out, so your lookalikes always start from your current best buyers.

Engagement actions in Lexer
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Know which channels bring customers who stay

Judge acquisition by what happens after the first purchase. Lexi tracks new customers by channel and campaign, so you can move budget towards the sources that produce repeat buyers.

  • "Which channels bring in customers with the highest 12-month value?"
  • "What's the 90-day repeat rate for customers from paid social?"
  • "Which campaigns brought in mostly one-time buyers?"
  • "Where should I move acquisition budget next quarter?"

"I love utilizing Lexer to analyze our business because it makes it easy to identify the drop off between our one and two-time purchasers. We were able to target one-time buyers more strategically."

Better customers for less ad spend

Our clients built their ad audiences from customer data, and their cost per acquisition fell.

How Bloch uses Lexer to turn customer data into smarter marketing

Learn how Bloch Dancewear has used Lexer to better understand their customers, ultimately leading to more precise campaigns and better outcomes, including a ROI of 6000%.

Read the story

How Solotel uses Lexer to take the guesswork out of hospitality marketing

Hospitality group Solotel uses Lexer to understand its customers more precisely, enabling improved strategic marketing. Read on to find out how they improved their CPA by 24%.

Read the story

Sends audiences to the platforms you buy on

Lexi builds seed and suppression audiences from your customer data and keeps them updated in your ad platforms.

Convert Digital
Evocative Media
Magento
TikTok
Mailchimp
Instagram Ads
HubSpot
Google Ads
Facebook Ads
Braze
Shopify
Dotdigital
See all integrations

Questions about customer acquisition

How does Lexi improve lookalike audiences?

A lookalike is only as good as its seed. Lexi builds seeds from customers with high lifetime value and repeat purchases, using online and in-store data, so your ad platforms look for more of your best buyers.

Can Lexi stop me paying to reach existing customers?

Yes. Lexi builds suppression lists from your customer data and keeps them out of acquisition campaigns. Solotel cut its cost per acquisition by 24% year on year this way.

Which ad platforms does Lexi work with?

Meta, Google Ads and TikTok. Audiences update automatically as customers move in and out.

How do I know which channels bring customers who stay?

Lexi tracks new customers by channel and campaign, including their 90-day repeat rate and 12-month value, so you can move budget towards the sources that produce repeat buyers.

See what your data already knows

Book a 30-minute demo and see how you can know and grow your customers.