Turn one-time guests into loyal regulars

Lexer connects scattered guest data across PMS, booking engines, POS, spa systems, F&B platforms, and surveys into one view.

• Unify PMS, booking engine, POS, and survey data into a single guest view.
• Remove duplicates and gain visibility across Guest Lifetime Value, average stay value, loyalty tier, and behaviour.
• Automatically match guests across reservations, walk-ins, and online bookings, even with different emails or companion names

Deliver five-star experiences by equipping your team with complete guest intelligence at every touchpoint.

• Identify high-value guests and their preferred booking windows.
• Optimise dynamic pricing, room-type upsells, and amenity packages based on specific trip intent.
• Target your most loyal guests with exclusive direct-booking outreach to drive retention and GLTV.

• Surface a streamlined guest profile with visit history, typical spend, preferred venues, and key segments.
• Incorporate predictive modelling, for example, by showing predicted “next best” experiences or offers based on past behaviour.
• Increase guests’ experiences by notifying them when a specific event, class, or menu they were interested in becomes available again.